Privacy Policy
Effective September 25, 2026
This Privacy Policy explains how FameUS, Inc. ("FameUS," "we," "us") collects, uses, and protects information when you visit fameuslive.com or use the FameUS app and services (together, the "Services").
Your mobile number stays with us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with, sold to, or rented to any third party. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Information we collect
- Information you give us: your name, email address, mobile phone number, date of birth, account details, artist profile content, and anything you send us through our contact form or by email.
- Booking and payment information: booking details, rates, and payout information. Card and bank details are collected and processed by our payment processor, Stripe. FameUS does not store your full card number.
- Content you upload: videos, photos, and text you add to your profile or competitions.
- Technical information: basic device, browser, and usage information needed to run and secure the Services.
How we use it
- To create and secure your account, including verifying your phone number.
- To run bookings: confirmations, reminders, payments, payouts, and dispute handling.
- To send text messages you have agreed to receive. See our SMS Terms.
- To respond to your questions and requests.
- To keep the Services safe, prevent fraud, and meet our legal obligations.
How we share it
We do not sell your personal information. We share it only as needed to run the Services:
- With the other side of a booking, the details needed to complete that booking.
- With service providers who work on our behalf, such as payment processing (Stripe), text message and phone verification delivery (Twilio), hosting, database, and email. They may use your information only to provide their service to us.
- When required by law, or to protect the rights and safety of our users and FameUS.
None of these providers receive your mobile number or text messaging consent for their own marketing purposes.
Text messages
If you opt in, we send text messages related to your account and bookings, such as verification codes, booking confirmations, and reminders. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Full details are in our SMS Terms.
Data security and retention
We use reasonable technical and organizational safeguards to protect your information. No system is perfectly secure, so we cannot guarantee absolute security. We keep information only as long as needed to provide the Services, resolve disputes, and meet legal requirements.
Your choices
- You can update your account information at any time.
- You can ask us to access, correct, or delete your personal information by emailing info@fameuslive.com.
- You can stop text messages at any time by replying STOP.
Age requirement
The Services are intended for people 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date above, and for significant changes we will let you know through the Services or by email.
Contact us
FameUS, Inc.
Email: info@fameuslive.com